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Live Arrival Guarantee
Must pick up at local Fedex hub
Lag on all FedEx overnight shipments pick up at local FedEx hub.
Shipping surprises out of our control do happen. In case of unlikely DOA's please record a short video showing DOA's as package is being opened.
We then will gladly resend your counts if available and come to an agreeable resolution
We ship Monday - Wednesday to avoid weekend missed deliveries. Fed Ex overnight plus local hub pick up is highly recommended
Purpose: Exotic Pet
Origin: Italy
Humidity: Low - Medium
Level: Beginner
***PLEASE READ***
If your Isopods, Springtails, Roaches, or other invertebrates are traveling to a location that is currently experiencing temperatures above 85 degrees or below 50 degrees, we will be sending them to your nearest shipping hub. This includes sorting at the facility location.
Please include your email and phone number with your order, so that we may further provide tracking tools for your package and list with our shipper.
Once the package leaves our facility and is in the hands of the shipping company, we have no control over the package until it is delivered.
If there were any issues with your shipment such as a Dead On Arrival, please contact us with proof of unboxing and photo of "dead on arrival" and we will gladly work with you to achieve a positive resolution.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order